FAQs
General Questions
How do I use the CLEARALIF Laundry Detergent Eco Sheets?
This might be your first time using CLEARALIF Laundry Detergent Eco Sheets and we understand that you may need some guidelines about how to use them for your specific needs and the needs of your family.
Our CLEARALIF Laundry Detergent Eco Sheets are very versatile and can be used in top loaders, front loaders, and all HE machines. You can even dissolve them in water and handwash!
Top-loading machine with detergent compartment - Tear your Eco Sheet into smaller pieces and add it to the compartment where you would normally add your liquid detergent. As the water comes into your machine it will dissolve the sheet and add it to your drum the same way it would for liquid.
Top-loading machine without detergent compartment - Toss your CLEARALIF Laundry Detergent Eco Sheet in after you have added your clothes, making sure it lands on top of your clothes where the water comes into your machine. This will ensure that your Eco Sheet dissolves entirely at the beginning of the load and will be cleaning the entire time. If you find any residue after your first load, it will help to tear the sheet into smaller pieces before adding it on top of your clothes where the water comes into your machine.
Front-loading machine - Tear your Eco Sheet into smaller pieces and add it to the compartment where you would normally add your liquid detergent. As the water comes into your machine it will dissolve the sheet and add it to your drum the same way it would for liquid. If you find there is residue in the compartment where you would normally pour your liquid detergent, you can remove the tray and add your Eco Sheets to that space instead for future loads.
How much do you use?
There are 80 CLEARALIF Laundry Detergent Eco Sheets per package, which provides up to 160 loads of laundry, depending on your laundry lifestyle. Your Eco Sheets arrive pre-measured to meet your needs.
You might be shocked to know that the average person uses three times more laundry detergent than they need to clean their clothes. This usually happens because pouring your liquid detergent is difficult to measure! The spout is often large and the measurement lines on the cup show up to 5 regular loads of laundry. It is so easy to use three or more regular loads of detergent without even realizing it.
please know that you have complete control over how much you use for each load, and we encourage you to test it out and find the right amount for you. You can use as little or as much as you want, depending on your wash and your desired results. We are with you every step of the way.
We are here to help you succeed with your Laundry Detergent Eco Sheets and welcome you to reach out with any questions, suggestions, or feedback that you have for us!
Your customer experience is a priority for us and we are here to assist you. Send us a message and receive an almost immediate response at hello@clearalif.com or message our social media via Facebook or Instagram. We can also be reached here by sending a message through our website.
If you experience issues with your Laundry Detergent Eco Sheet not dissolving, we can help!
If you see residue from your Laundry Detergent Eco Sheet after your load of laundry, here are some tips to prevent this from happening.
Make sure you have not overloaded your machine.
Top-loading machine with detergent compartment - Tear your Eco Sheet into smaller pieces and add it to the compartment where you would normally add your liquid detergent. As the water comes into your machine it will dissolve the sheet and add it to your drum the same way it would for liquid.
Top-loading machine without detergent compartment - Tear your Laundry Detergent Eco Sheet into smaller pieces and add to your load after you have added your clothes, making sure it lands on top of your clothes where the water comes into your machine. This will ensure that your Eco Sheet dissolves entirely at the beginning of the load.
Front-loading machine - Tear your Eco Sheet into smaller pieces and add it to the compartment where you would normally add your liquid detergent. As the water comes into your machine it will dissolve the sheet and add it to your drum the same way it would for liquid. If you find there is residue in the compartment where you would normally pour your liquid detergent, you can remove the tray and add your Eco Sheets to that space instead for future loads.
We are here to help you succeed with your Laundry Detergent Eco Sheets and welcome you to reach out with any questions, suggestions, or feedback that you have for us!
Your customer experience is a priority for us and we are here to assist you. Send us a message and receive an almost immediate response at hello@clearalif.com or message our social media via Facebook or Instagram. We can also be reached here by sending a message through our website.
Can it be used on different types of washers/machines?
Top-loading machine with detergent compartment - Tear your Eco Sheet into smaller pieces and add it to the compartment where you would normally add your liquid detergent. As the water comes into your machine it will dissolve the sheet and add it to your drum the same way it would for liquid.
Top-loading machine without detergent compartment - Toss your CLEARALIF Laundry Detergent Eco Sheet in after you have added your clothes, making sure it lands on top of your clothes where the water comes into your machine. This will ensure that your Eco Sheet dissolves entirely at the beginning of the load and will be cleaning the entire time. If you find any residue after your first load, it will help to tear the sheet into smaller pieces before adding it on top of your clothes where the water comes into your machine.
Front-loading machine - Tear your Eco Sheet into smaller pieces and add it to the compartment where you would normally add your liquid detergent. As the water comes into your machine it will dissolve the sheet and add it to your drum the same way it would for liquid. If you find there is residue in the compartment where you would normally pour your liquid detergent, you can remove the tray and add your Eco Sheets to that space instead for future loads.
How do I get a free starter set?
CLEARALIF has a great welcome package for all new customers! After your first order purchase is received, you post your usage on Instagram or Tiktok, Youtube
contact hello@clearalif.com and send your video.
Get up to $55 worth of healthy and sustainable products for free!
What are your ingredients?
Polyvinyl alcohol, Mono-C12-14-alkyl esters, Sodium salts, Kolin, Coconut diethanolamide, Sodium lauryl polyoxyethylene ether sulfate, L-Glutamic acid, N, N-bis(carboxymethyl)-, Sodium salt, Saponins, Saponins, Quillaja saponaria.
(1) Glycerin
Glycerin is widely used in medical, pharmaceutical and personal care preparations, to improve smoothness, provide lubrication, and serve as a humectant.There are two main types of glycerin——plant-based (vegetable oil) and animal based (fat). This ingredient containing in Clearalif sheets is derived from oils and fats of coconut, natural, plant-based, and vegan.In conjunction with water/alcohol, glycerin acts as a stabilizer. It is also added to prevent skin dryness with its moisturizing properties and mitigate SLS-included skin irritation, helping create a proper, gentle formulation
(2) Polyvinyl Alcohol
PVA is a water soluble synthetic resin that we use in detergent sheets, along with the ingredients fully dissolve and fully biodegrade in the environment.
(3) Polyglycol Ether
Derived from coconut and used as a solvent to absorb oil and grease from your garments.
(4) Water
When purchasing commercial liquids and pods, you're paying mostly the water which can be as much as 70% water or even higher to 90%. Clearalif laundry sheets contain 10% demonized water, eliminating any buildup that might have occured and preventing mineral deposites in your washing machine.
(5) Protease Enzyme
Protease in laundry detergents works to break down stains effectively.
(6) Sodium Lauryl Sulfate
Also derived from coconut and added into Clearalif detergent sheets.SLS, used as a surfactant in Clearalif detergent sheets for stain removal and foaming. It is bonding with all the other soluble ingredients to biodegrade in the environment. For years, there has been spurious statement about this ingredient, labelling SLS as a carcinogen, which, has been faisified by a number of governmentsClearalif sheets are created by proper formulation development and have been appopriately tested and mitigated the dermal toxicity from SLS.NCBI's reviewhas also demonstrated SLS is safe for use in household cleaning products.
(7) Natural Derived Fragrance from Osmanthus blossoms (scented version)
Clearalif fresh linen laundry sheets achieve natural fragrance from Osmanthus. It makes your clothes come clean and pleasantly fresh.
For more information, please refer to our ingredient list.
I have seen similar brands, what makes you different?
I am glad you came to ask us. Our product has its own biodegradable patent, while others only talk about it.
In terms of product ingredients, our water content is only 5%, while others have 10%, which means they are heavier and have a shorter storage time (they are prone to yellowing and mold). This means that we are more convenient for transportation and storage.
In terms of packaging, we use biodegradable and environmentally friendly paper, which is more eco-friendly than white cardboard, as white cardboard requires more paper and pigment and is more difficult to degrade. This also means that our packaging is easier to degrade.
What is your refund policy?
Our refund policy and satisfaction guarantee are very simple at CLEARALIF. If you are unsatisfied for any reason, please reach out and let us know. We will either send you a replacement product or refund your order, depending on the circumstances.
Your refund will be credited back to the card you used to make your purchase, and it will arrive back in your account within 7-10 business days. If this is not the case, please don't hesitate to reach out and let us know so we can check on it for you.
We love feedback and might ask you a few questions to get a better understanding of what your experience was. We also really appreciate it when you send us a photo of your product if it is damaged, unusable, or in any way not what you expected.
Your customer experience is our priority, and our goal is to do everything we can to make your experience a positive one.
Simply send us a message and receive an almost immediate response at hello@clearalif.com
Why is CLEARALIF going plastic free?
Every day, U.S. companies create more than 76 million pounds of plastic packaging, and only 9% of plastic gets recycled. The rest ends up in nature and the oceans. This has created a plastic crisis around the world. We believe the solution is to stop making plastic. Period. Today, we’re 100% plastic neutral, removing an ounce of plastic pollution from nature for every ounce of plastic we sell. By 2025, we’ll be 100% plastic-free. It’s time to move Beyond Plastic.
Product Questions
All product-related questions can be answered here
Ingredients of the product?
Polyvinyl alcohol, Mono-C12-14-alkyl esters, Sodium salts, Kolin, Coconut diethanolamide, Sodium lauryl polyoxyethylene ether sulfate, L-Glutamic acid, N, N-bis(carboxymethyl)-, Sodium salt, Saponins, Saponins, Quillaja saponaria.
(1) Polyvinyl Alcohol
PVA is a water soluble synthetic resin that we use in detergent sheets, along with the ingredients fully dissolve and fully biodegrade in the environment.
(2) Polyglycol Ether
Derived from coconut and used as a solvent to absorb oil and grease from your garments.
(3) Water
When purchasing commercial liquids and pods, you're paying mostly the water which can be as much as 70% water or even higher to 90%. Clearalif laundry sheets contain 5% demonized water, eliminating any buildup that might have occured and preventing mineral deposites in your washing machine.
(4) Protease Enzyme
Protease in laundry detergents works to break down stains effectively.
(5) Sodium Lauryl Sulfate
Also derived from coconut and added into Clearalif detergent sheets.SLS, used as a surfactant in Clearalif detergent sheets for stain removal and foaming. It is bonding with all the other soluble ingredients to biodegrade in the environment. For years, there has been spurious statement about this ingredient, labelling SLS as a carcinogen, which, has been faisified by a number of governmentsClearalif sheets are created by proper formulation development and have been appopriately tested and mitigated the dermal toxicity from SLS.NCBI's reviewhas also demonstrated SLS is safe for use in household cleaning products.
(6) Natural Derived Fragrance from Osmanthus blossoms (scented version)
Clearalif fresh linen laundry sheets achieve natural fragrance from Osmanthus. It makes your clothes come clean and pleasantly fresh.
For more information, please refer to our Ingredient
My CLEARALIF Laundry Detergent Eco Sheet didn't fully dissolve.
If you see residue from your Laundry Detergent Eco Sheet after your load of laundry, here are some tips to prevent this from happening.
Make sure you have not overloaded your machine.
Top-loading machine with detergent compartment - Tear your Laundry Sheet into smaller pieces and add it to the compartment where you would normally add your liquid detergent. As the water comes into your machine it will dissolve the sheet and add it to your drum the same way it would for liquid.
Top-loading machine without detergent compartment - Tear your Laundry Detergent Sheet into smaller pieces and add to your load after you have added your clothes, making sure it lands on top of your clothes where the water comes into your machine. This will ensure that your Eco Sheet dissolves entirely at the beginning of the load.
Front-loading machine - Tear your Eco Sheet into smaller pieces and add it to the compartment where you would normally add your liquid detergent. As the water comes into your machine it will dissolve the sheet and add it to your drum the same way it would for liquid. If you find there is residue in the compartment where you would normally pour your liquid detergent, you can remove the tray and add your Laundry Sheets to that space instead for future loads.
We are here to help you succeed with your Laundry Detergent Eco Sheets and welcome you to reach out with any questions, suggestions, or feedback that you have for us!
Your customer experience is a priority for us and we are here to assist you. Send us a message and receive an almost immediate response at hello@clearalif.com or message our social media via Facebook or Instagram. We can also be reached here by sending a message through our website.
How do I use Laundry Detergent Sheets?
1. Add one sheet to your washing machine, then load your laundry on top.
2. Wash clothes.
3. Voila.
How many sheets do I use?
For Small loads please use ½ a sheet.
- For extra-large loads or heavily soiled clothing, use two sheets.
Select preferred cycle and wash as normal. Works in hot or cold water.
Note: Always refer to garment care instructions.
Are they safe for sensitive skin?
Clearalif laundry sheets are properly formulated with mild ingredients and proper formulations.
Our sheets include coconut oil derivatives. Please take care if you are allergic to them.
Are the laundry detergent sheets septic safe?
Thanks for choosing Clearalif!
Please rest assured that Clearalif laundry sheets are created by biodegradable formulation under strict earth-friendly protocols, which makes them safe for septic systems. Ingredients are plant-derived, containing no phosphate, no bleach, no parabens, no toxic chemicals. They are completely soluble in water.
Besides, we got lots of customers who are RVers.
Are your laundry detergent sheets vegan?
Yes.
Clearalif laundry sheets are formulated without any ingredients produced by animals or tested on animals.
Your sheets are low-sudsing, will they work?
In today's laundry detergent science, the amount of bubbles produced doesn't equal cleaning power.
Many commercial detergents create lots of suds typically include chemical suds-producing agents that are mainly added to satisfy and deceive people.
Clearalif laundry sheets use low-sudsing detergent formulations, along with properly formulated surfactants and enzymes to break dirts up. They are specifically HE-compatible while being effective for all types of washing machines.
Do they work in cold or hot water?
Sure. Clearalif laundry detergent sheets are well tested in the dissolution rate in water. We formulated them to dissolve well in cold and hot water. Simply put a sheet down the running water you will see they get immediately released.
Do they work in all washing machines?
A big- Yes.
Feel free to use Clearalif sheets in any types of washing machine in your home. And you may want to check the usage reference before starting the wash.
Can your sheets be used on natural fibers, i.e. silk, wool?
Clearalif laundry detergent sheets can be safely used for handwashing some fabrics, but to give considerate care for your delicate garments, we recommend you to follow specific garment care of each clothing manufacturer.
Can I use them for handwashing?
Yes of course.
- Fill your sink with water and clothes
- Put the sheets on top of clothes
- Rinse
It's okay that you want to soak the clothes for a while before you wash them.
Besides, Clearalif laundry detergent sheets dissolve well in cold and hot water. Effective and low-suds formula makes your handwashing easier and convenient.
What is Clearalif packaging made of?
The packaging of Clearalif laundry sheets are made from recycled cardboard with 100% original pulp.
You can rest assured that we have never changed for our mission to reduce plastic waste in small everyday actions we can!Thank you for choosing and joining us!
Do I need to place the sheets inside the detergent dispenser in my washing machine?
We are confident in the performance of our sheets whether in your front or top loading machine.
Normally when you deal with regualr loads of laundry, you just simply drop the detergent sheet(s) with your clothes and begin your wash cycle.
In case that the sheets are wrapped up when running in the HE machine, which is possible for large/extra-large load size, it's okay to place the sheets inside the detergent dispenser in your washing machine. And you may want to follow some before-instructions.
Order | Delivery Questions
All order-related questions can be answered here
I received the wrong item, how can I fix this?
We are sorry for that has happened.
Please email us via hello@clearalif.comand let us know the order number and what you ordered.
We will resend the correct item to you in 2 days!
How do I change or cancel my order?
Once the order is in shipped status, they cannot be cancelled or changed.
If you need to make a change to your order, please contact our customer service support as soon as possible via hello@clearalif.com. We will do our best to help.
How do I make a return?
Our refund policy and satisfaction guarantee are very simple at CLEARALIF. If you are unsatisfied for any reason, please reach out and let us know. We will either send you a replacement product or refund your order, depending on the circumstances.
Your refund will be credited back to the card you used to make your purchase, and it will arrive back in your account within 7-10 business days. If this is not the case, please don't hesitate to reach out and let us know so we can check on it for you.
We love feedback and might ask you a few questions to get a better understanding of what your experience was. We also really appreciate it when you send us a photo of your product if it is damaged, unusable, or in any way not what you expected.
Your customer experience is our priority, and our goal is to do everything we can to make your experience a positive one.
Simply send us a message and receive an almost immediate response at hello@clearalif.com
How long will it take to receive my sheets?
For US Orders: Delivery time is approximately 2~7 days once you receive your shipping email confirmation.
For International Orders: Delivery time is approximately 7~14 days once you receive your shipping email confirmation.
Please note that due to weather-related circumstances, holiday bottlenecks, and COVID-19 restrictions, shipments can sometimes take extra time to arrive.
Do you offer bulk or wholesale products?
Yes. We do have a wholesale program which can offer you at the lowest cost!
Please contact us at hello@clearalif.com and tell us your wholesale needs.
A wholesale agent will follow up the details with you after reviewing the email.
I do not receive the package. Help!
Clearalif is responsible for each order during the time it is in transit until it is delivered to your specifie address. Once the order is delivered to your address and shown as delivered via the carrier's tracking information, responsibility for the order passes to you.
If you have issues about an order that shows as delivered, please contact the carrier directly.
If you do not receive any resolution, please contact us at hello@clearalif.com along with your order number. Our customer service team will do their best to help.
Others
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Can I purchase Clearalif sheets in store at a retail location?
Clearalif are currently on Amazon online ordering only. We do have a wholesale plan and will give the best offer we can.
We are working on branching out to some big retail stores right now. Please stay tuned!
If you would like to support and offer opportunities to us, please contact us at hello@clearalif.com to get a customized wholesale program and we are very happy to work with your brand.
Do you offer bulk or wholesale products?
Yes. We do have a wholesale program which can offer you at the lowest cost!
Please contact us at hello@clearalif.com and tell us your wholesale needs.
A wholesale agent will follow up the details with you after reviewing the email.